Book a Free Virtual Adult Consultation

Cancellation Policy

Booking Appointments Appointments can be booked online, by email or by telephone. Your appointment is only confirmed once you have received confirmation from Open Path Counselling Services. Free Initial Consultation I offer a free 15-minute online consultation with no obligation to continue. This provides an opportunity for us to discuss your needs, answer any questions and decide whether counselling with me feels like the right fit for you. Counselling Sessions Individual counselling sessions last 50 minutes. Sessions are available: Face-to-face in my counselling room in Wellingborough. Online via a secure video platform. Fees Individual Counselling Session (50 minutes) – £55 Payment details will be provided when your appointment is confirmed. Payment Payment is required before or at the time of your appointment unless agreed otherwise. Accepted payment methods will be confirmed during the booking process. Cancellations and Rearranging Appointments If you need to cancel or rearrange an appointment, please provide at least 48 hours' notice. Appointments cancelled with less than 24 hours' notice may be charged at the full session fee. Missed appointments without prior notice are also chargeable. Exceptions may be made in exceptional circumstances at my discretion. Confidentiality Everything discussed during counselling is treated as confidential. However, confidentiality may be broken if: There is a serious risk of harm to yourself or another person. There are safeguarding concerns involving a child or vulnerable adult. Disclosure is required by law. Where possible, I will always discuss this with you first. Online Counselling If you choose online counselling, you are responsible for ensuring you have: A reliable internet connection. A quiet, private space. Suitable equipment for video calls. If technical difficulties occur, I will make every effort to reconnect or rearrange the session where appropriate. Professional Standards I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and work in accordance with the BACP Ethical Framework for the Counselling Professions. I also undertake regular clinical supervision and continuing professional development to maintain high professional standards. Emergencies Counselling is not an emergency service. If you are experiencing a mental health crisis or are at immediate risk of harm, please contact: 999 if you or someone else is in immediate dang

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